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Future you goes further than
you imagine.

IE Specialist I

Permanent Primary Location: CONCORD, Ontario - Canada Job ID R20003967 Date posted 11/06/2020 Zip Code L4K 3S2

Future You wants to know – what is life at UPS really like? You’ll see that it’s about opportunity, teamwork, a supportive culture and benefits that help you become everything you’re envisioning right now.Explore the many ways UPS can enrich life for Future You. And if you’d like benefit information, find it with the specific job you’re looking for.

Job Description:

Job Summary
The position is responsible for providing support to numerous groups within the IE function. He/She assists in conducting data gathering and analysis to support the work measurement and operational planning activities of the IE Supervisors. This position compiles data, develops reports, conducts periodic audits, and produces forecasts. He/She participates in time study and operational improvement activities.


  • Gathers and analyzes data necessary to develop work measurement.
  • Maintains data within operating plans to highlight conditions and areas for potential change.
  • Verifies the proper application of work measurement to ensure accuracy.
  • Conducts audits to identify areas and processes not in compliance with standards.
  • Discusses and records non-compliant exceptions.
  • Develops action plans and obtains management corrective action commitments.
  • Assesses the impact of long and short range forecasts on operating plans.
  • Responds to ad hoc reporting and analysis requests and utilizes various programs to compile statistical reports.
  • Maintains forecasts, operating plans, and tracking spreadsheets for future reference.
  • Develops annual staffing projections based on trends.

  • Bachelor’s Degree or International equivalent - Preferred
  • Bachelor's Degree or International equivalent in Engineering or related field - Preferred
  • Understanding of operational barriers and failures, and identifies/improves designs, methods, processes, and flows through collaboration
  • Technical minded with ability to resolve issues related to information systems reporting, report generation and storage, customized reports, and data integration, and writes complex queries and creates databases as needed
  • Industrial Engineering experience - Preferred
  • Experience using advanced Access and Excel functionalities, (Pivot tables, V-look ups, database creation/maintenance, etc.) - Preferred

  • Availability to work flexible shift hours, including weekends and travel - Preferred

UPS Canada is a diverse and equal opportunity employer. Please advise our HR representatives if workplace accommodation is needed. Thank you for your interest in UPS Canada.

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