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Bilingual Status Caller (11:00am - 19:30pm)

Permanent Primary Location: FREDERICTON, New Brunswick - Canada Job ID R23004864 Date posted 03/17/2023 Zip Code E3B 6A2

Primary Job Posting Location:

Fredericton, New Brunswick Canada

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Job Summary
This position obtains customs clearance information on shipments via phone. Candidate processes inbound shipments and maintains verbal contact with the public. This position identifies sales prospects and strategically probes customers for volume expectations.


  • Obtains broker information on shipment so shipments can be accurately assessed for duties and taxes by the designated broker.
  • Procures information for potential sales leads from UPS freight customers.
  • Sells UPS Brokerage services to suspected sales prospects.
  • Performs administrative duties such as processing qualified sales and resolving customer issues.
  • Bilingual (French)


  • Basic computer skills
  • Sales experience - Preferred
  • Previous telephone experience

UPS Canada is a diverse and equal opportunity employer. Please advise our HR representatives if workplace accommodation is needed. Thank you for your interest in UPS Canada.

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