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Customs Brokerage Representative I

Permanent Primary Location: MISSISSAUGA, Ontario - Canada Job ID R22014235 Date posted 06/10/2022 Zip Code L5S 1E2

Primary Job Posting Location:

Mississauga, Ontario Canada

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Remote position.

Candidate must be able to commute to either addresses below for initial training onsite.

  • Ontario: 1930 Derry Road East, Mississauga
  • British Columbia: 790, Belgrave Way, Delta

Working hours: Monday to Friday 5pm to 1.30am

Position Summary:

  • To process customs clearance (release) AND/OR confirm declarations for repetitive and non-complex shipments guided by the CCBS system and personal skills.Client (Internal/External):Import operations, Support Services, Consulting, Inbound services, Sales, etc, and all customs clients and partnersSpecific output or services:
  • Customs release AND/OR confirm declarations for repetitive and non-complex shipments using client' profile in CCBS system (creates or modifies line code/classification)
  • Handle delivery service AND/OR import permits requests if required AND/OR gather and send proper documentation to the government


Job Key Contributions/Task:

  • Data entry (open customers' files, validate information, credit and invoicing)
  • Collect supplementary information or documentation from customers, drivers, custom and other offices, etc, when required
  • Identify customer profiles discrepancies
  • Answer standard questions and requests from customers, drivers, customs and other offices
  • Work as team member with other actors: clients, UPS SCS employees, carriers, inbound agents


Qualifications required

  • 6 months to 2 years of experience
  • High school degree
  • Basic knowledge in Customs operations, laws and regulations, and other government departments
  • Basic understanding of HS system
  • Basic computer skills

UPS Canada is a diverse and equal opportunity employer. Please advise our HR representatives if workplace accommodation is needed. Thank you for your interest in UPS Canada.

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Contact: canadarecruiting@ups.com