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Job Description:

Job Summary
The Healthcare Quality Assurance (QA) Supervisor communicates the quality policy and objectives to help ensure the maintenance of the overall healthcare compliance for the operation/department. The successful candidate will advise on development of standard operating procedures (SOPs), reviews and approves client and facility work instructions, trains QA personnel and internal clients on SOPs and regulatory topics, and oversees the maintenance of the quality documents. This position participates in internal, client, and agency audits, and follows up on audit outcomes. The HC Quality Assurance Supervisor maintains knowledge of healthcare quality and regulatory requirements and assesses and addresses risks associated with transporting healthcare and food products.

Job Title:Healthcare QA Supervisor

Job Type: Full-Time / Permanent
Workdays: Monday to Friday (must be able to work ALL 5 days of the week)
Shift Hours: 9:00 AM to 5:30 PM (must be able to work a minimum of 40 hrs. per week)
Shift Duration: 8 hours a day (requires flexibility with Start and Finish time)
Work Location: 4156 MAINWAY BURLINGTON, ON L7L 0A7

Key Responsibilities and Duties

• Monitors and instructs for compliance to UPS SCS site license requirements (DEL, MDEL, CDS, PCR).

• Promotes Issue resolution, risk management, continuous improvements and project initiatives.

• Facilitates, hosts, and respond to audits (Internal, Regulatory Agencies and Clients)

• Assists with creation, revision, and approval of Controlled Documents (SOP/WI/Forms).

• Provides investigation and Non-conformance reporting, including development of proactive strategies for preventing recurrence.

• Changes control management.

• Provides Quality and Regulatory compliance guidance to clients and internal staff.

• Supports growth of new and expanded facilities, clients and services.

• Participates in environmental control and CDS security emergency response action team.

• Performs direct reports responsibilities (risk assessment, task delegation, performance evaluation, skills development, constructive feedback, formal performance review, formal career development).

Requirements

• Minimum 1 to 3 years with Pharmaceutical, HealthCare or Food industry -Required

• Minimum 3 to 5 years with Quality Assurance experience –Required

• Bachelor's degree or International equivalent in Sciences –Preferred 

• QPIC/AQPIC designation - Preferred

Compensation and Benefits

• Vision, health, and dental benefits after three months of service.

• Overtime.

• Weekly Pay/ Direct Deposit- Every Friday.

• Immediate access to UPS ‘Employee Discounts’ upon hiring.

• Paid training.

• Pension Plan.

• Free Onsite Parking.

• Opportunity for advancement within a Fortune 50 Company.

Expenses/Working Conditions

• Exposed to hot/cold temperatures when working outdoors and warehouse facilities.

• Adhere to the company’s Appearance Guidelines.

UPS is a diverse and equal opportunity employer.  Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process.  If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.