International Status Caller
Permanent Primary Location: FREDERICTON, New Brunswick - Canada Job ID R24045403 Date posted 01/03/2025 Zip Code E3B 6A2Primary Job Posting Location:
Fredericton, New Brunswick CanadaBefore you apply to a job, select your language preference from the options available at the top right of this page.
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Job Description:
Job Summary
This position obtains customs clearance information on shipments via phone, also processes inbound shipments and maintains verbal contact with the public. Thisroleidentifies sales prospects and strategically probes customers for volume expectations.
Job Type: Part-Time / Permanent
Workdays:Monday to Friday (must be able to work ALL 5 days of the week)
Shift Hours:5.00 PM to 9.00 PM(must be able to work a minimum of 20 hrs. per week)
Shift Duration: 4 hours a day (requires flexibility with Start and Finish time)
Work Location:900 HANWELL ROADFREDERICTON, NB E3B 6A2
Hourly Wage:$to be defined
Key Responsibilities and Duties
Obtains broker information on shipment so shipments can be accurately assessed for duties and taxes by the designated broker.
Procures information for potential sales leads from UPS freight customers.
Sells UPS Brokerage services to suspected sales prospects.
Performs administrative duties such as processing qualified sales and resolving customer issues.
Requirements
Previous call experience – Required
Excellent verbal and written English (proficiency) communication skills – Required
Intermediate computer skills: Word, Excel, and Outlook (Microsoft Office)
Bilingual: English (proficiency) and French (intermediate)
Previous sales experience - Preferred
Typing speed of 40+ words per minute with 90% accuracy
Ability to work with minimal supervision
Strong multitasking skills
Ability to work in a fast-paced environment
Compensation and Benefits
2 weeks of paid vacation after one year of service.
Vision, health, and dental benefits after 60 days of service.
Overtime.
Weekly Pay/ Direct Deposit- Every Friday.
Immediate access to UPS ‘Employee Discounts’ upon hiring.
Paid training.
Pension Plan.
Free Onsite Parking.
Opportunity for advancement within a Fortune 50 Company.
Expenses/Working Conditions
Adhere to the company’s Appearance Guidelines.
UPS is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.
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