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Account Executive

Permanent Primary Location: LACHINE, Quebec - Canada Job ID R25000570 Date posted 01/27/2025 Zip Code H8T 3H2

Primary Job Posting Location:

Lachine, Quebec Canada

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

The Account Executive develops and manages a portfolio of customers in business-to-business (B2B) and business-to-consumer (B2C) within a specific geographical area. This position is responsible for achieving their assigned sales plan by generating profitable UPS revenue growth through the development of new business and the retention of existing business within their assigned accounts. This role analyzes customers’ current supply chain needs to create appropriate solutions and promptly respond to customers’ requests.

  • Job Type: Permanent Position / Full Time
  • Work Shift: Monday to Friday (8:00am - 6:00pm) *
  • Location: 1221 32ND AVENUE LACHINE, QC H8T 3H2, Canada
  • Salary: $4.719 monthly base + Commission

*Flexibility required based on business needs

Responsibilities

  • Maintains and grows a book of business (e.g., ground, air, international) to meet monthly and annual sales targets.
  • Makes contact by telephone or email to obtain the initial information about the potential customer and then sets up in person appointments. (Majority of customer meeting will be face-to-face)
  • Introduces new products and services and expands business opportunities within customer accounts
  • Negotiates and prepares a comprehensive logistics solution for the customer.
  • Tracks sales performance to objectives
  • Monitors account statistics and qualifies internal sales leads to identify opportunities and create an effective sales strategy
  • Completes maintenance, problem resolution, and sales management of client portfolio.
  • Utilizes resources and account history to prepare for sales calls
  • Submits pricing requests and analyzes price quotes
  • Develops standard operating procedures (SOPs), generates standard and customized reports and queries, accesses appropriate databases, and interprets and clarifies data

Preferences

  • Demonstrates a basic understanding of products, services, and customer facing technology solutions offered by UPS along with their features and business applications
  • Describes general customer profiles targeted by the company
  • Understands industry and financial trends impacting UPS and/or customers’ organizations; identifies the organizational structure and functions within a business
  • Possesses basic understanding of competitor’s tactics, product/service offerings and strategies; translates competitor performance and actions into implications for UPS
  • Works with others to research stakeholders' and key decision-makers' needs, requirements and perspectives; describes in general terms customer characteristics, preferences, history, processes and constraints
  • Understands customer’s general business needs and knows the account status; may provide information about accounts for use in planning account strategy
  • Possesses ability to use negotiation techniques in less complex situations; recognizes the potential impact of negotiation proceedings on the business; gains consensus from involved parties
  • Recognizes when customers are having issues; identifies resolution to basic customer issues and recommends solutions
  • Establishes and maintains entry level contacts in customer organizations; builds relationships to further understand customers’ business and objectives
  • Demonstrates a basic understanding of supply chain concepts and identifies issues within a supply chain

Qualifications

  • Bachelor's degree - or relevant experience in sales.
  • Meets local age and operations requirements to operate a vehicle
  • Communication skills
  • Excellent verbal and written communication skills: French 90% / English 10%
  • Level of French needed: proficiency
  • Willing to travel | Class 5 License
  • Microsoft Office skills
  • Availability to work flexible hours and provides own vehicle for business

What we offer:

UPS offers a competitive compensation package which includes benefit options including health and dental coverage, group insurance plan, paid vacation, employee stock purchase plan and an unlimited opportunity to grow within the company.

Our employee benefits include the following:

  • Training and Development: UPS provides full training for all positions to ensure safety and compliance to policies and regulations;
  • Generous Benefits Package: All UPS employees have extended health, dental, and vision benefits;
  • Promotion From Within: UPS is a globally known brand and has expanded in many countries and so UPS offers lots of room for advancement in many areas of the business;
  • Employee Discounts: All UPS employees have the chance to take advantage in employee discounts when purchasing UPS merchandise and other brands.

__________________________________

The above statements are intended to describe the general nature of the work required for the position and are not intended to be an exhaustive list of all duties and responsibilities.

All candidates must successfully complete a series of interviews in order to qualify. Background and reference checks will also be required.

UPS is a diverse and equal opportunity employer.  Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process.  If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.

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