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Operations Management Specialist

Permanent Primary Location: MOUNT HOPE, Ontario - Canada Job ID R25002781 Date posted 03/13/2025 Zip Code L6S 1W0

Primary Job Posting Location:

Mount Hope, Ontario Canada

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Job Summary
This position works in the import officer center servicing customers and coordinating the center’s import customs activities. This position is responsible for the training and development of data center clerk employees where such employees are assigned and will direct the work of others. Duties include liaison with customs, vacation coverage, daily reports, inbound shipment inventory, among others

Job Type:Full-Time / Permanent

Shift Duration:8 hours a day (requires flexibility with Start and Finish time)

Work Location:9272 AIRPORT ROAD MOUNT HOPE, ON L6S 1W0

Hourly Wage:$19.17


Responsibilities:
Delivers outstanding customer service to telephone inquiries.
Takes ownership of customer's import shipping needs and offers viable solutions.
Takes action to learn all product and service offerings, alternative solutions, and industry trends.
Operates all equipment, software, and devices and trains others.
Maintains a clean, organized, and safe working environment.

Qualifications:
High school diploma , GED, or International equivalent
Strong computer skills, including Microsoft Office and Adobe Suites
Strong verbal and written communication skills
Ability to lift 40+ lbs./18+ kgs.
Availability to work flexible shift hours, up to 5 days per week, overnight shifts

*Note that this position requires successful completion of 5-year extended background check.

UPS is a diverse and equal opportunity employer.  Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process.  If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.

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